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MYSTERY SHOPPING

brand image evaluation

1 company in 4 regularly uses mystery shopping to evaluate its brand

Mystery Shopping brochure

NEWS

     More than 950 000 panellists around the world

The panels are NETETUDE own panels: double Opt In consumer panellists. The consent is double, it ensures that each email address belong to someone which optimize the response rate. Our panels are qualified on 12 topics.

LATEST NEWS

     E-Marketing AWARDS 2011

NETETUDE is partner of France’s E-Marketing AWARDS 2011. We developed the official website of the awards including online voting for the Awards in the “Start-up” category. The awards ceremony took place at Paris’s Palais des Congres end-January.
www.e-marketingawards.com



CURRENT MYSTERY SHOPPING PROJECTS

  • 20 cafeterias
  • 1 travel agency
  • 1 hotel

WHAT IS MYSTERY SHOPPING?

Mystery shopping aims to simulate real customer shopping in various scenarios to enable an evaluation of the quality of your customer service, benchmarked against your own quality objectives.

Mystery shopping enables you to see your brands through the eyes of a customer, thus enabling you to refine your customer service.

Netetude can develop scenarios with you and recruit mystery shoppers for the project.

READ MORE... Contact us
+44 (0)20 7687 1234
+33 (0)3 20 42 91 42
contact@netetude.co.uk
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